PAKALANA INN RULES AND POLICIES

Please review the information below before booking.

BOOKING AND RESERVATIONS:

PAYMENT AND TAXES:

Payment must be made in full in advance. We accept all methods of payment via Pay-Pal secured invoicing. Hawaii accomodations are subject to a maximum total tax of 13.25% consisting of State of Hawaii Transient Accomodation Tax (TAT) and General Exise Tax (GET).

CANCELLATIONS:

We have a 15 day cancellation policy. If you cancel your reservation prior to 15 days before your arrival, your deposit will be returned to you less a cancellation fee of 10% of the entire reservation. If you cancel within 15 days of your arrival, your deposit will be forfeited. Late arrivals, no shows within 4 days of arrival, or early departures will be charged for the full length of the reservation. Reservations may be rescheduled without penalty prior to the 15-day period. This cancellation policy is firm and no exceptions will be made.

NO SMOKING:

In compliance with Hawaii State Law, all of our rooms are non-smoking rooms. If you smoke in your room you will be charged a $300 cleaning fee as well as be subject to state fines. Smoking is not permitted anywhere on, in, or about the Pakalana Inn. We are a Non-Smoking Facility.

CHECK IN, CHECK OUT:

Check in 3:00PM

Check out 10:00 AM

CLEANING/DAMAGES DEPOSIT

Should extraordinary cleaning be required, or should any significant damages result from any guest’s illegal, reckless, negligent or careless use of the Pakalana Inn, such guest or guests will be responsible for and promptly pay all such costs and related fees and charges.